ERPNext Implementation for Healthcare Networks
A hospital network with 12 facilities was operating on disconnected legacy systems causing billing errors and inventory waste.
Team
10 engineers + 1 healthcare domain expert
Timeline
16 weeks end-to-end
Client
Multi-Hospital Network (12 facilities)
Outcomes Delivered
45%
Operational Efficiency Gain
60%
Billing Error Reduction
3 Months
Full ROI Achieved
How we delivered it
Conducted process mapping across all 12 hospital facilities to identify divergent workflows and standardise them before implementation.
Customised ERPNext with 8 healthcare-specific modules: patient billing, insurance claims, pharmacy inventory, OT scheduling, lab management, HR, payroll, and compliance reporting.
Built a HL7 FHIR integration layer to connect ERPNext with existing diagnostic equipment and legacy patient record systems.
Ran a phased rollout — 3 pilot hospitals first, then full network — with dedicated on-site support staff during each cutover week.
Delivered a 2-day administrator training programme and a self-service knowledge base to reduce support tickets post-launch.
What we built
Implemented a customized ERPNext solution with healthcare-specific modules, integrated billing, and inventory management.
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