Digital Prizm
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Trust & Safety

Security is not a feature.
It is our foundation.

Digital Prizm builds and operates software for enterprises, governments, and financial institutions. Our security posture reflects the trust our clients place in us — and the responsibility we take seriously.

Security Architecture

Four Pillars of Our Security Programme

Our security programme is built on four interconnected pillars that protect client data, system integrity, and service availability at every layer.

Encryption

  • TLS 1.3 for all data in transit
  • AES-256 encryption at rest
  • End-to-end encrypted client communications
  • Encrypted database backups

Infrastructure

  • Hosted on SOC 2 Type II certified cloud providers
  • Network segmentation and VPC isolation
  • Web Application Firewall (WAF) on all endpoints
  • DDoS mitigation via cloud-native protection

Monitoring & Detection

  • 24/7 infrastructure monitoring with automated alerts
  • Centralised SIEM for log aggregation and analysis
  • Anomaly detection on API traffic patterns
  • Automated vulnerability scanning on every deployment

Access Control

  • Role-based access control (RBAC) across all systems
  • Multi-factor authentication (MFA) enforced for all staff
  • Principle of least privilege for all service accounts
  • Privileged access management (PAM) for production systems

Development Security

Security Built Into Every Line of Code

Security is not a post-deployment audit. It is embedded at every stage of our software development lifecycle.

01

Threat Modelling

Security requirements and threat models are defined at the architecture phase before any code is written.

02

Secure Coding Standards

All engineers follow our secure coding guidelines covering input validation, authentication, authorisation, and error handling.

03

Code Review

Every pull request undergoes peer review with mandatory security checklist items before merge.

04

SAST & DAST

Static and dynamic application security testing is integrated into our CI/CD pipeline, blocking deployments on critical findings.

05

Dependency Scanning

Automated scanning of all third-party dependencies for known CVEs on every build.

06

Penetration Testing

Annual third-party penetration tests on production systems, with critical findings remediated within 48 hours.

Compliance & Standards

Standards We Align With

Our security controls are designed to meet or exceed the requirements of major international security and privacy frameworks.

ISO 27001

Information Security Management System — our security controls align with ISO 27001 principles.

GDPR

General Data Protection Regulation — we implement GDPR-compliant data handling for EU clients.

SOC 2

We deploy on SOC 2 Type II certified infrastructure and follow equivalent controls internally.

HIPAA

For healthcare clients, we implement HIPAA-compliant data handling and sign Business Associate Agreements.

PCI DSS

Payment data is handled via PCI DSS compliant payment processors. We do not store raw card data.

OWASP Top 10

All applications are developed and reviewed against the OWASP Top 10 vulnerability framework.

Incident Response

How We Respond to Security Incidents

< 1 hour
Detection & Triage

Automated alerts trigger immediate triage by our security team.

< 4 hours
Containment

Affected systems are isolated and the scope of impact is assessed.

< 24 hours
Client Notification

Affected clients are notified with initial impact assessment and remediation timeline.

< 72 hours
Regulatory Notification

Where required by law (e.g., GDPR), supervisory authorities are notified within 72 hours.

Report a Vulnerability

If you discover a security vulnerability in our systems or applications, we encourage responsible disclosure. Please report it to our security team and we will acknowledge receipt within 24 hours and keep you informed of our progress.

Security Contact

[email protected]

PGP Key

Available on request for encrypted communications.

We do not pursue legal action against researchers who follow responsible disclosure guidelines and do not access, modify, or delete data beyond what is necessary to demonstrate the vulnerability.

Have security questions about a specific engagement?

Our security team is available to discuss your requirements, review our controls, and provide documentation for your compliance needs.

Contact Our Security Team

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