An enterprise HR team spent 60% of their time on manual document processing — contracts, onboarding forms, and policy updates.
Team
5 engineers + 1 NLP specialist
Timeline
10 weeks end-to-end
Client
Enterprise Conglomerate (500+ employees)
Outcomes Delivered
78%
Processing Time Reduction
4 hrs → 22 min
Average Document Turnaround
99.1%
Classification Accuracy
Mapped all 14 document types processed by the HR team, categorising them by volume, complexity, and downstream workflow requirements.
Built a multi-class NLP classifier using spaCy with custom entity recognition for contract terms, employee names, and policy references.
Designed a human-in-the-loop review interface for low-confidence classifications, ensuring accuracy without full automation risk.
Integrated with the client's existing HRIS via API to automatically route extracted data to the correct employee records.
Delivered a 2-week parallel-run period where both manual and automated processing ran simultaneously to validate accuracy before cutover.
Built an NLP pipeline that extracts, classifies, and routes HR documents automatically, with a human-in-the-loop review interface.
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